At Complete Home Solutions FL, LLC, your privacy is important to us. We are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a quote, schedule a service appointment, or use our home maintenance and improvement services.
Information We Collect
When you interact with us, we may collect:
Your name, phone number, email address, and mailing address.
Property address and project-related information necessary to provide estimates and services.
Information related to HVAC, plumbing, electrical, flooring, renovation, furniture assembly, maintenance, or other services you request.
Information you voluntarily provide through contact forms, quote requests, appointment scheduling, phone calls, SMS messages, or email communications.
SMS and email marketing opt-in information.
Technical information such as IP address, browser type, device information, and website usage data.
Cookies and similar tracking technologies used to improve website performance and user experience.
How We Use Your Information
We use your information to:
Provide home maintenance, repair, renovation, and installation services.
Schedule appointments, consultations, and service visits.
Prepare estimates and project proposals.
Respond to inquiries and customer support requests.
Send appointment reminders, service updates, and important notifications.
Process payments and maintain customer records.
Send promotional communications only when you have provided consent.
Improve our website, services, and customer experience.
Comply with applicable legal and regulatory requirements.
Information Sharing
We respect your privacy.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
We may share your information only when necessary with:
Licensed contractors, technicians, and subcontractors performing services on our behalf.
Payment processors and financial institutions to process transactions.
Trusted service providers who assist with scheduling, customer support, marketing, website hosting, or technology services.
Government agencies, regulators, or legal authorities when required by law.
Insurance providers when necessary for claims, warranties, or service-related matters.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, scheduling, payment processing, and technology providers, is permitted.
SMS Communications
By providing your mobile phone number and opting in, you agree to receive SMS messages from Complete Home Solutions FL, LLC, including:
Appointment reminders
Service confirmations
Technician arrival notifications
Project updates
Customer support communications
Promotional messages (only if you have opted in)
Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP.
For assistance, reply HELP.
Email Communications
If you subscribe to receive emails from us, we may send:
Appointment confirmations
Service updates
Maintenance reminders
Educational content and home maintenance tips
Promotional offers and discounts (only with your consent)
You may unsubscribe at any time by using the unsubscribe link included in our emails.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or misuse.
While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
Improve website functionality
Analyze website traffic and performance
Remember user preferences
Enhance the overall browsing experience
You may disable cookies through your browser settings; however, certain website features may not function properly.
Third-Party Websites
Our website may contain links to third-party websites or resources. We are not responsible for the privacy practices, content, or policies of those external websites.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page along with the updated effective date.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
Complete Home Solutions FL, LLC Windermere, FL 34786
